FAQ | SpiritDog Academy

FAQ

Do you have any questions about joining SpiritDog Academy? Below you find the most common ones. You can also get in touch with us any time if you cannot see what you are looking for!

How is this different from the lifetime access classes/the Masterclass?

SpiritDog Academy is a subscription-based platform. You join with a monthly fee and get access to the materials – roadmaps, courses, video blog, Zoom calls, community and more!

Please note that even if you have purchased the Masterclass, SpiritDog Academy contains about 200 brand-new lessons that are not included in the Masterclass, for example our new courses Canine Conditioning and SpiritDog PARKOUR.

What if I don’t like it? Can I have my money back?

YES. We believe in making sure our customers are completely happy with their purchase. You can cancel within the first 14 days of starting your subscription and receive your money back. You can also cancel at any time in the following months.

What is the difference between the membership levels?

Depending on your training goals, you can choose which level you want to join at.

Most of our clients decide for the best value plan at $24.95/month. It will give you access to all online materials as well as our Zoom calls.

If you want to have personal one-on-one coaching calls, the highest membership option includes a 30 minute call with Steffi every month.

I just joined, where do I start?

If you are new to dog training, we recommend you start with the roadmap Training Habits and Rewards. It gives you an insight into good training practices that will jumpstart your training! If your dog has a specific issue such as reactivity, leash pulling, separation anxiety or hyperactivity, you can check out the roadmaps and courses to those specific topics.

We know there is a lot of content here – so if you have any questions about the best way to navigate it, just post in the community and we will recommend the best place to start for you.

I cannot make it to the Zoom calls. Is there an option for me to still ask questions?

Absolutely. You can write in with your question and we will make sure that Steffi covers it in the call. Then you can watch the recording and hear the answer!

I want to recommend this to my friend, do you have a referral bonus?

We sure do! You can get $5 off your monthly membership fee by referring us to a friend. Get in touch with us and we will get you started!

(And thank you for recommending us 🙂 )